Business & Professional
Organisations that invest in skills over the long term will stay one step ahead of the competition. Assessment UK’s flexible development programmes will enable you to:
- Increase the effectiveness and motivation of your staff
- Achieve ongoing improvements in productivity
- Keep up to date with industry best practice and changes to legislation
- Develop the business skills your organisation needs
- Access 24/7 support from AUK
To be successful and continue to grow, your business needs a range of skills. In addition to industry specific skills, AUK can help you to improve the generic skills necessary to ensure the efficiency of your business – things like Administration, Team Leading and Management, Customer Service, IT, and Skills for Life.
Business and Administration
Using national standards to confirm the competence of your administrative staff can pay real dividends, producing a more cohesive and effective workforce. Candidates demonstrate how they apply their skills and knowledge specifically to the sector within which they work, developing your business practices as they develop their own competence.
Team Leading and Management
Team leaders and first line managers in particular benefit from undertaking our vocational qualifications. In addition to demonstrating that they have the skills and knowledge to be a good manager, they are also required to demonstrate that their attitudes and behaviour are appropriate for the role. This ensures that they develop as competent all-round managers.
Customer Service
Every business has customers. Staff who face customers in any context are the ambassadors for your organisation and the guardians of your company values. How they respond to customers can make or break your reputation as a business. We can provide development and accreditation for customer service staff at all levels in your organisation: whether it’s delivery drivers or directors who deal with customers, we will find the right route for them.
IT Skills
Information technology plays an increasingly important role in all our lives and as the range of different IT applications continues to grow and develop so too does the range of skills and knowledge needed to use them. At Assessment UK we create IT development programmes that are adaptable enough to suit everyone.
AUK Flexibility
We will tailor the qualifications to fit the needs of your organisation and, because our programmes are built around the tasks candidates have to undertake in the workplace, the business benefits straight away.
Testimonials
"We would like to thank AUK for the way they have dealt with our NVQ process for our refuse collectors. Within waste services we continually monitor all aspects of our service, in particular crew related complaints and have noticed that since this process began, our crew-related complaints have dropped significantly from what could have been anywhere in the region of 3 or 4 per week in some weeks, down to now on average 2 or 3 per month. We are confident that the training and monitoring of our crews has had a positive impact on the attitude and behaviour of our staff. I am also sure that with the continual monitoring we can maintain those levels and even improve on them".
Operations Manager, York City Council











